SmokeDepot.org                   Damaged                  

 
If you received your item damaged, first you need to call the shipping company and report such a damage.
 
UPS: 1-800-PICK-UPS
USPS: 1-800-ASK-USPS
 
They will issue a call tag and pick-up the package. Also they have the right to inspect it as well at your location to determine the validity of your claim.
 
 
Secondly, you need to send us an email by filling out the form below, so we can contact the shipper for verification and arrange a new package to be shipped to you.
 
YOU MUST DO THE FIRST STEP OTHERWISE WE CANNOT PROCEED.
 
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