This information is displayed on the website you purchased your product from (www.smokedepot.org) , therefore this serves as a Disclaimer for the following claims:

These are actual testimonials from some of our customers:

 

This machine works great! To those that complain about losing the "cherry" on your cigs, it is not the machines fault. The tobacco does not have the added chemicals that the cig companies use to make the stuff stick together. Also, the blank tubes are bigger around than a conventional pre-made cigarette and makes it easier to lose the ash/cherry when smoking. Use a moister tobacco and experiment with the packing setting to get a better smoke. Remember, ALL cigarettes used to be this way back in the day before Big Tobacco started adding all the chemical crap and making cigs smaller. As for the machine, it's a good product for the price!!

John S. Lake Worth, FL

 

I have made at LEAST 80 CARTONS using this machine (and it's STILL going strong). It works GREAT given the proper tobacco. Meaning that... it should be FRESH, or at least moist enough. IF the tobacco is TOO dry, or crumbles, or is too fine, then YES, your "cherry will fall off, or jams". However.... ANY fresh, and well cut tobacco will provide wonderful cigarettes. You must use quality rolling tobacco and not some cheap pipe tobacco.

Samantha G.  Ringgold, CA

 

The machine will not work with low-grade tobacco, pipe tobacco, weed, tobacco with low or high moisture, tobacco not properly cut.